How can we help?
Have you checked whether the answer to your question is covered by our Service Centre help section?
Got a specific problem and looking for a quick answer?
Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.
24/7 emergency hotline for reporting lost or stolen cards
| 24/7 emergency hotline for reporting lost or stolen cards – in Germany | 116 116* Mon-Sun: 00:00 - 24:00 |
| Emergency hotline for reporting lost or stolen cards – International | +49 116 116** Mon-Sun: 00:00 - 24:00 |
* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply
Our address and bank details
| Address: | Kreissparkasse Gelnhausen Barbarossastraße 2 63571 Gelnhausen |
|---|---|
| Postal address: | Kreissparkasse Gelnhausen Postfach 1420 63554 Gelnhausen |
| Telephone: | +49 6051 825-0 |
| Fax: | +49 6051 825-9915 |
| E-mail: | info@ksk-gelnhausen.de |
| Sort code: | 50750094 |
| BIC: | HELADEF1GEL |
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